Resident Services
Resident Services
Important Information
Technical Support: For technical support please text our Support Team at 412.267.9017. When texting, include:
- Your Name
- Email address
- Community Name
- Apartment Number
- A short description of the issue you are having and any screenshots.
While our Support Team often responds within several minutes, there could be a delay. We will follow up within two business days. Our Support Team is available Monday through Friday, 10a to 4p. (Excluding holidays.) Please note that our Support Team is unable to respond to voice calls or Maintenance Requests.
Submit Maintenance Requests: Maintenance requests can be submitted 24/7 via Resident Portal. Requests submitted via the Resident Portal will be reviewed within two business days. If your request is urgent, we encourage you to call our Maintenance Division, Alpine at 412.825.0299 for immediate response.
No more passwords
Logging in is now easier and more secure. Enter your email and we'll send you a one-time code. If you don't have a RentCafe account yet, create one or ask your property team for an invite.
You can also sign in with Google or Apple, just be sure to use the same email that's linked to your RentCafe account. Learn more
Need help? Call us at 1-833-711-1130 and our team will assist you.
Logging in is now easier and more secure. Enter your email and we'll send you a one-time code. If you don't have a RentCafe account yet, create one or ask your property team for an invite.
You can also sign in with Google or Apple, just be sure to use the same email that's linked to your RentCafe account. Learn more
Need help? Call us at 1-833-711-1130 and our team will assist you.